About Real Property Management Greater Milwaukee Suburbs
Real Property Management Greater Milwaukee Suburbs is a locally operated residential property management company serving Milwaukee, Waukesha, and Washington counties from our office in downtown Waukesha. We combine the systems, technology, and national vendor network of the largest property management franchise in North America with day-to-day decisions made by a local team that knows how differently a West Allis duplex and a Pewaukee single-family rental actually behave.
Local management. National backing. One Waukesha office serving Milwaukee, Waukesha, and Washington counties.
Who We Are
The same Wisconsin ownership group runs three Real Property Management franchises. Ours is the southeast one, covering Milwaukee, Waukesha, and Washington counties out of Waukesha. The other two sit in Madison and Oshkosh. Shared across all three: leadership, trust accounting, and the operating playbook. Not shared: who decides what happens at your building.
The word “Suburbs” in our name is deliberate. The suburban ring around Milwaukee does not behave like the city core, and it does not behave like one market either. Waukesha County runs on corporate and healthcare employment anchored by GE HealthCare, Quad, Kohl’s, and ProHealth Care, with housing stock that is mostly 1970s through 1990s and now moving through its second round of major mechanical work. West Allis and the inner ring are dense, fast-turning grids of pre-war bungalows, workers’ cottages, and duplexes where properties lease in days rather than weeks and where knob-and-tube wiring, original windows, and basement moisture are ordinary line items. Washington County is a different profile again, further out and more owner-occupied, with rental demand concentrated in West Bend, Hartford, Slinger, Jackson, and Richfield.
Managing rentals across those three counties means pricing, screening, and scheduling against the actual submarket, not against a metro average. One Waukesha team owns that work end to end, and answers for it.
Backed by a National Brand, Operated Locally
This office runs on the Real Property Management platform. The network is the largest residential property management company in North America, with nearly 40 years behind it and more than 450 locations across the United States and Canada, and it has been covered by the Wall Street Journal, U.S. News & World Report, MarketWatch, Reuters, Entrepreneur Magazine, and Fox Business.
For an owner here, the practical value is the machinery: applicant screening, leasing systems, maintenance workflow, and trust accounting that have been stress-tested across tens of thousands of units.
The judgment stays local. Whether a 1920s duplex needs its lateral replaced now or can hold another season is not a call a national system makes. It gets made in Waukesha, by people who have watched that building type fail before.
Leadership
Leadership is shared across the group’s three Wisconsin franchises. These are the people whose standards this Waukesha office runs on.
Rob Goral
Chief Executive Officer
Rob Goral is a real estate entrepreneur and investor with nearly two decades of experience in property management, real estate investment, and financial strategy. As President and Co-Founder of multiple Real Property Management offices across Wisconsin—including Milwaukee, Madison, and Appleton/Oshkosh/Fond Du Lac markets—Rob focuses on strategic growth, operational excellence, financial oversight, and client relations. Under his leadership, these firms have built strong regional reputations for disciplined processes, responsive service, and consistent performance.
In addition to property management, Rob is Co-Founder and Managing Partner of Horizon Alternative Investments, a private firm focused on real estate syndications. He oversees underwriting, capital formation, risk management, and portfolio strategy, working closely with investors to identify and execute high-quality opportunities.
Rob began his career as a Senior Tax Accountant at Wipfli LLP, specializing in real estate and construction, which continues to inform his analytical and compliance-driven approach to business. He holds a Bachelor of Business Administration in Accounting from the University of Wisconsin–Whitewater and is a Certified Public Accountant (inactive).
Outside of work, Rob enjoys staying active, traveling across the country to watch his kids play baseball and softball, following televised hockey games—having competed at the collegiate level—and spending time outdoors with family and friends.
Myles Tourtillott
Chief Operating Officer since 2017
Myles moved to Madison in 2006 to pursue his undergraduate degree at the University of Wisconsin. What started as a side gig handing out promotional swag during Badger football games soon led to a leasing agent role, sparking his passion for real estate. While earning his B.S., Myles advanced to Marketing Manager and expanded his expertise with four other Wisconsin property management firms. He gained hands-on experience managing diverse properties-from student housing and senior apartments to Class A developments and low-income housing. His leadership includes overseeing portfolios with 2,300+ rental units and managing over 50 property management and maintenance staff members. As the leader at Real Property Management, Myles applies his extensive background to deliver proven, effective strategies. His philosophy is simple: “We know what works and what doesn’t, and we’ll never try to sell you on the latter. Outside of work, Myles enjoys hunting, fishing, and extreme backpacking adventures across the globe.
Lisa Drapes
Director of Property Management
Lisa Drapes has been a dedicated property management professional since 2007, bringing nearly two decades of industry experience in residential property management, leasing, customer service, and property operations.
From 2019 to 2023, Lisa lived and worked in Denver, Colorado, where she further expanded her real estate expertise and earned her Colorado Real Estate License. During her time in Colorado, she gained valuable experience in a dynamic housing market while continuing to build her reputation for exceptional customer service and attention to detail.
Family has always been at the center of Lisa’s life, inspiring her return to Wisconsin in 2023 to be closer to her daughter and parents. She joined Real Property Management in October 2023 and quickly became known for her hands-on leadership style, commitment to operational excellence, and dedication to providing quality housing experiences for both property owners and residents.
In recognition of her leadership and contributions to the company, Lisa was promoted to Director of Property Management in 2026. In this role, she helps ensure consistency across company operations, supports team development, and upholds the high standards of customer service that define the organization.
Outside of work, Lisa enjoys expressing her creativity through home staging, crafting, sewing, and caring for her collection of plants. Whether managing properties or pursuing her hobbies, she brings the same level of passion, creativity, and attention to detail to everything she does.
Your Local Waukesha Team
These are the people who answer the phone, walk the units, and handle your property week to week.
Christine Gregory
New Business Development since 2014
Christine is an experienced property manager, general manager, accountant, and business development manager. Driven by the excitement of the property management industry, she takes pride in providing the best property management service possible. She has over 25 years in the property management industry. Her goals include exceptional customer service, providing quality and affordable housing to tenants, and assuring the best ROI for her clients/investors. In addition to her primary job functions, Christine has been recognized by her peers for her vast experience and knowledge of property management and landlord/tenant law, her sense of humor (very important in property management), and her extraordinary commitment to her clients, tenants, co-workers, and professional partnerships.
Aimee Kondziella
Property Management since 2016
After being impressed with RPM’s professionalism and innovation six years ago, Aimee joined the Real Property Management team, bringing 20 years of experience with her. She has firsthand experience with managing her own rental properties for 14 years. She understands the importance of tenant retention and running the property as a business. Outside the office, Aimee enjoys being outdoors, either kayaking, hiking, or camping.
Tristaca Patrick-Yarbrough
Property Manager
My name is Tristaca Patrick-Yarbrough, and my personal creed is “Success is Serving Others.” With over 15 years of experience in property management and Real Estate, I have developed a true passion for providing exceptional customer service and treating everyone with fairness, dignity, and respect. I believe in creating positive experiences for residents, owners, and colleagues while always leading with kindness and compassion. Outside of work, I enjoy spending quality time with my husband, visiting with my grandson—who truly means the world to me—and cherishing moments with family. I am deeply passionate about helping others in the community and believe in building a next-generational legacy that inspires growth, stability, and opportunity for others. I truly believe that when you treat people fairly and lead with kindness, it brings peace and purpose to the work you do each day. I am incredibly grateful to be a part of the team at Real Property Management. The staff has been welcoming, supportive, and inspiring, and I am honored to be part of such a wonderful organization. The best is truly yet to come—thank you for allowing me to be a part of this amazing journey.
Lanette Robson
Leasing Agent since 2024
Lanette is a Leasing Agent at Real Property Management with, 2 years’ experience in the industry. She finally feels as if she’s found a career she loves and can thrive at. She enjoys working with people to help them find their home. Lanette is an Illinois native and after becoming a widow in 2020, relocated to Racine, Wisconsin. She loves living so close to Lake Michigan and in her off time, enjoys swimming, light hiking, reading, crafting, and spending time with her grandkids.
Claudia Garza
Administrative Assistant since 2022
Claudia has ten years of experience working as an office clerk. She approaches all aspects of any job with a positive, hard-working mindset. She is passionate about customer service since she has learned this is crucial to every business. Claudia has a varied background in education, administration, and a little accounting along the way. She is excited to bring these experiences and enthusiasm to the team at RPM and our residents.
Salvador Vladimir Gonzalez Arenas
Accounting Assistant since 2022
Salvador worked in aerospace for 7 years. He began his career as a technician and then became responsible for the continuous improvement, which included training new personnel. He moved to Toyota Smelting Technology Mexico as a QA Assistant. As his career progressed, he moved to Document control. He ended his tenure in the HR/IT areas where he was in charge of payroll, the IT Department, and the BCP manager. In February 2020, he started a 3D printing business. In December 2022, he began working in a call center, then to True Work Logistics and Real Property Management. Salvador is excellent at accounting, IT, and communication.
Salvador likes to cook, ride motorcycles, listen to music, watch movies, read poetry, paint, and play the guitar. He also loves new technology and video games.
Our Local Office Model
Everything runs out of one office on Main Street in downtown Waukesha. The people setting rents, approving repairs, and signing leases are in that building. There is no national call center standing between you and them.
Our office is located at 401 W Main St, Waukesha, WI 53186. Reach us by phone at 262-309-6961.
From this office we serve Waukesha County (Waukesha, Brookfield, Pewaukee, Menomonee Falls, Muskego, Delafield, Oconomowoc), Milwaukee County (Milwaukee, West Allis, Wauwatosa, Oak Creek, Greendale), and Washington County (West Bend, Hartford, Slinger, Jackson, Richfield), along with Watertown. The full list of communities we cover is on our areas we serve page.
Who We Work Best With
We work best with owners who want a building run properly rather than watched casually. Four profiles describe most of our client base across the three counties:
Landlords New to the Role
A first rental, or a duplex you now live next to instead of in. We handle screening, the lease, deposit mechanics, and the notice paperwork that most new owners get wrong exactly once.
Out-of-Market Investors
Investors who bought Milwaukee-area cash flow from somewhere else and need someone who can be standing at the property the same day, not the same week.
Hold-Period Investors
Owners protecting the condition of an older building across years of tenancies, where deferred maintenance compounds a good deal faster than rent does.
Duplex and Small Multi-Family Owners
The two to eight unit buildings that make up much of this market, where one bad tenancy or one failed lateral moves the whole building’s economics for the year.
What We Do
Residential property management is all we do. There is no brokerage arm here, no sales listings, and no commission waiting at the end of your hold period. We get paid while your building performs, which keeps our interests and yours pointed the same direction.
That covers marketing and showings, applicant screening, lease preparation and renewals, rent collection, maintenance coordination, periodic inspections, monthly owner statements, and the legal steps required when a tenancy ends badly. Owners can pull statements, leases, maintenance history, and ledgers from the portal at any hour.
We take long-term residential only. Short-term and vacation rentals are out, and so is commercial. That restriction is deliberate. It is the reason our process holds from a single-family in Oconomowoc to a duplex in West Allis.
Why Milwaukee-Area Owners Choose Us
The suburbs are not a single market, and neither is any one county in them. Turnover speed, building age, and tenant profile all move block to block. Four things define how this office operates:
Submarket-Level Read
A West Allis duplex, a Brookfield single-family, and a West Bend rental are three different products with three different tenant pools. We underwrite each on its own comps, never on a metro average.
Older Housing Stock
Pre-war bungalows, workers’ cottages, and dense duplex grids come with knob-and-tube wiring, original windows, and basement moisture. We budget and schedule for that instead of being surprised by it.
Trades That Know These Buildings
Our contractors work this metro every day and have opened up plenty of the same 1920s walls. They quote realistically, they turn up, and our owners get scheduled ahead of one-off retail work.
Wisconsin Compliance
Wisconsin sets one statewide standard, so the same rules apply in all three counties. The exposure is procedural: 21-day deposit returns, itemized deductions, correct 5-day and 14-day notices. We run to that spec.
National Recognition
The Real Property Management system this office belongs to has picked up a fair amount of outside recognition:
- #1 in its category by Entrepreneur Magazine’s Franchise 500
- Named to the Forbes Top 10 Franchises list
- Recognized by Franchise Business Review for franchisee satisfaction
- Featured in the Wall Street Journal, U.S. News & World Report, MarketWatch, Reuters, and Fox Business
Real Property Management is also part of Neighborly, whose Done Right Promise® sets a shared service standard across more than 30 home service brands.
Talk to Us About Your Milwaukee-Area Rental
Own a rental anywhere in Milwaukee, Waukesha, or Washington County? If you would rather have it professionally run than personally managed on evenings and weekends, this is a short conversation.
Ask for a free rental analysis. We will pull comparable rents for your block, walk you through how we would handle the property, and tell you honestly whether we are a good fit.
